clear the path to maintain local revenue.”
When scouting a salvage/auction facilitator, insurers need to select a provider
with a substantial buyer base established.
Copart’s platform, for instance, reaches
well over 150 countries.
“Our advantage is speed, as in removing damaged vehicles and moving along
the liquidation process to set all parties
involved for success,” Lowy said.
In fact, insurers can possibly incorporate lessons from Copart in their own CAT
planning protocols. Copart has a team of
36 members that are hand-selected to
serve on its CAT team, which is ready
to be deployed a virtually any moment.
Much like claims adjusters, these employees may work erratic hours depending on
the demands of each loss, sometimes missing vacations or foregoing weekends.
This particular team adheres to a play-
book of sorts, Lowy said. The playbook
contains different disaster scenarios with
which employees familiarize themselves.
In addition to the CAT team, employees
working at one of Copart’s 137 facilities
know ahead of time what to prepare for,
in terms of fueling equipment and having
involved, and part of their job post-catastrophe is to review performance and recommend new procedures.
“I can’t stress planning enough,” Lowy
said. There are two critical pieces: The
first is the ‘what ifs.’ What if there is no
fuel for adjusters to fill their cars to in-
spect the damaged vehicles? Also, the
‘who’ and ‘how’ play into the equation.
Who will lead the team? What is their
function when they get there? Do they
know the ground? How will they perform
if there is no power?”
A qualified salvage specialist can lower
expenses and certainly help with that
miscellaneous debris left by the storm. K