December 2011
Volume 59
K
Number 12
K
Propertycasualty360.com
The Customer Value Chain
page 29
The Adjuster’s Little
‘black box’
Identifying Liabilities,
Subrogation Opportunities
page 26
THE NOT-SO-
bI claims and
Forensic Accounting
The Sum of Many
Components
page 32
INVISIBLE
CIRCUS
Data-Driven cost
cutting
Ten Ways to Save When
Handling Claims
page 37
Inducting the year’s
MOST SHAMELESS
FRAUDSTERS
See Page 20
K
Plus
ALe and Shelter for Insureds
page 14
Near, Far-Fetched Disasters
page 46
The National Underwriter Company
FC
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BGCover
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