Claims - June 2016

Use untested aftermarket parts
and who’s going to know?

Welcome to social media.

Consumers have gained powerful new tools thanks to the internet, and they’re not shy about using them to spread the word. Good or bad.

But you can keep from inadvertently falling victim to the downside risk of social media by avoiding shoddy repair parts and specifying CAPA Certified replacement parts instead.

As the nation’s leading parts
certifying authority we protect
your policyholders—and your
reputation—by putting repair
parts through tough tests to
make sure they fit, perform, last and are as safe
as the originals.

CAPA Certified parts combine high quality with affordability.

So have your claims personnel specify them by name and confirm their use. Providing the quality repairs your policyholders deserve and expect is one sure way to generate a lot of “likes.”