IN 1997 WHEN THE company was
founded, Engle Martin & Associates, Inc.
formed a comprehensive business philosophy: to provide the best insurance
claims adjustment results in the industry, present the most talented personnel,
foster an innovative and professional
leadership team, and develop client-fo-cused technology. Today, with 49 offices
and more than 400 employees, Engle
Martin is a national company that continues to set new standards for the industry. Engle Martin’s broad range of services enables the firm to provide a variety
of claims solutions, including Property,
Casualty, Large Loss and Inland Marine
Adjusting, as well as Third-Party Administration and Subrogation services.
At Engle Martin, the national staff
of licensed field adjusters, claims specialists, IT experts, quality control and
client support are the backbone of the
firm. Each individual represents dedication to providing exceptional loss adjusting and claims management service
throughout the entire life cycle of the
claim. Additionally, Engle Martin team
members carry a genuine commitment
to providing exceptional service while
forming long-term partnerships with insurance carriers, brokers, agents and
risk management professionals.
Engle Martin has made significant
Loss Adjusting Services
investments in technology. The firm
provides an SSL encrypted website and
data backups to facilitate disaster recov-
ery, secure management of client data,
and administration of internal claims
and data-management systems. Engle
Martin’s secure servers and system
architecture were built to address the
needs, concerns, responsibilities and
requirements of stakeholders in glob-
ally situated companies. Additionally,
the firm provides a full range of report-
ing and analytical services, while assur-
ing the accuracy and consistency of data
over its entire life-cycle, by employing
leading business intelligence and auto-
mation platforms across the enterprise.
The Engle Martin Loss Adjusting division specializes in handling an array of
Commercial Property, Casualty, Large
Loss and Inland Marine field claims.
The firm provides adjusting services for
a variety of parties that include insurance companies, self-insured pools and
public entities. Recognizing the value
and urgency of timely response, Engle
Martin’s national loss adjusting team
is equipped to efficiently handle daily
claims, in addition to losses resulting
from a catastrophic event.
The company manages a diverse
array of commercial claims for key industries such as: retail, manufacturing, mixed-use properties, distribution
centers, renewable energy, industrial facilities, aviation, agriculture, hospitality,
commercial high-rise buildings, power
and energy, marinas, public entities, entertainment and fidelity.
Engle Martin takes pride in delivering
the highest qualified adjusters to the
insurance marketplace. The Specialty
Loss Group (SLG) is dedicated to managing high-value and complex losses
from various commercial business segments. The SLG is comprised of Engle
Martin’s elite team of highly credentialed and experienced Executive General Adjusters. SLG team members have
on average twenty-four years of claims
experience as well as demonstrated
proficiency in managing losses involving
quota share and layered programs, inclusive of reporting to a geographically
The Inland Marine division, Specialty Marine and Transportation (SM&T)
manages claims related to cranes, oil
fields, specialty equipment, commercial
auto, motor truck cargo, heavy equipment, bus, livery and special riders
ranging from fine arts to wind coverage.
Through prompt response, an advanced
knowledge base of commercial equip-
ment, and a premium national salvage
network, the SM&T division offers com-
prehensive nationwide service.
Engle Martin Claims Administrative
Services (EMCAS), Engle Martin’s third-party administrator (TPA), is led by and
staffed with skilled claims professionals.
Working closely with clients, EMCAS provides the expertise and infrastructure to
effectively serve as a standalone claims
solution or to complement existing operations. The TPA acts as a dedicated
partner and key component of an insurance and risk management strategy.
The national EMCAS team is focused
on ensuring detailed coverage analysis,
accurate loss quantification, prompt
resolution and efficient vendor management. Their hands-on approach of incorporating the specific requirements of clients results in timelier claims handling,
controlled loss costs, and ultimately,
a high level of client retention. EMCAS clients include insurance carriers,
self-insured entities, managing general
agents, risk retention groups and program administrators.
The EMCAS Subrogation and Recovery Team has a successful track record
of subrogating losses of all sizes for
insurance carriers, London syndicates,
and self-insured entities. High caseloads and staffing constraints combined
with the daily demands placed on industry professionals can result in an
inadequate emphasis on subrogation.
Combing proactivity and persistence,
the EMCAS subrogation team has developed an outstanding reputation for maximizing its clients’ subrogation potential.
Engle Martin is dedicated to providing a culture of care, compassion and
respect among its employees, clients
and business partners. The company
Comprehensive Claims Services
Engle Martin continued on p. 52