16 Bearing Failures Cause Large
By Charles C. Roberts, Jr., Ph.D., P.E.
18 Should You Clean or Discard?
By Joe C. Spurgeon, Ph.D.
20 Volcano Claims and Coverage
By Hannah Smith
78 Imagination and Indemnity
By Ken Brownlee, CPCU
4 ......... Online
6.......... Editor’s Note
8.......... National Report
14........ Reporter’s Notebook
22........ And the Verdict Is…
CONTENTS VOLUME 65 | NUMBER 3 | MARCH 2017
Dealing with Terror
By Tom Johansmeyer and Ted Gregory, ISO
Is it time to look for a new insurance model when it comes to
28 Wildfires: An Expanding Threat?
By Arindam Samanta, Verisk Insurance Solutions
As wildfires continue to increase in number and severity, there
are steps policyholders and insurers can take to reduce the risk
32 Don’t Hold Your Breath
By Larry Griffin, Beazley
Vapor intrusion issues at previously remediated sites can trigger
36 Developing a new Apptitude for CAT Claims
By Dave Coons, The Jacobson Group
New applications and technology are changing the way insurers
respond to catastrophes
39 The Millennial Claims Writer: Training a
By Gary Blake, The Communication Workshop
Young claims writers may not recognize the value of good
grammar and punctuation in written communications
11 5 Benchmarks for Strategic