JEWELRY CLAIMS ARE complex and
need special attention by jewelry and
diamond experts. Insureds are faced
with a jewelry and diamond pricing system that changes daily. The terminology used to define quality of gems and
diamonds can be confusing for both
insurers and the policyholder.
• There are more than 70,000
jewelry businesses in the US, all
with different levels of experience,
training, and service.
• U.S. customers spent more than
$50 billion on jewelry and watch
purchases in 2016.
• According to insurance industry
data, $1.5 billion in jewelry is lost
or stolen annually.
Jewelry insurers and policyholders
can benefit greatly from the use of
expert, knowledgeable replacement services: the insured receives a replica of
that cherished piece, and insurance carriers often save a great deal by replacing, identifying or deterring fraudulent
claims, and benefit from the cycle of collecting premiums from the policyholder
who usually reinsures the replacement
piece with the same carrier.
Claimlink© Jewelry Replacement
It is Alan Fisher’s pioneering work in jewelry replacement through Claimlink© that
makes him a much-sought-after expert
in the insurance industry nationally. With
many years of training and more than 40
years of experience in the jewelry and
insurance industry, Fisher continues to
be one of the nation’s leading diamond
experts. He is listed in Best’s Directory of
Recommended Expert Service Providers.
While many contents replacement
services now exist, Fisher’s was one of
the first jewelry replacement companies
in the nation — one of the few that
focuses strictly on jewelry. Claimlink©
now has more than 1,000 locations na-
tionwide through a network of jewelers
and maintains an office and secure jew-
elry viewing areas in New York City’s dia-
mond district. It is through its multi-mil-
lion-dollar inventory that Claimlink© is
able to replace fine diamonds, jewelry,
and timepieces. His headquarters and
state-of-the-art showroom are located in
downtown Red Bank, New Jersey.
In addition to jewelry replacement,
Fisher provides repair, restoration, ap-
praisal, salvage purchasing and consul-
tation services. Price quote support can
be requested through ExpressQuote©,
the industry’s most innovative online
price quote support system. Through
Claimlink’s SalvagePro© and new
SalvagePro Mobile claims services,
Fisher arranges inspections of salvaged
and recovered jewelry in any condition.
The SalvagePro Mobile team will travel
to your office to view, inspect and provide confidential bids to purchase large
lots. Recent acquisitions include the
purchase of a damaged diamond for
nearly a half-million dollars.
As his outstanding reputation in the
Jewelry Replacement Has Many Facets
jewelry and insurance industries grows,
so does his work. He now provides jew-
elry-related evaluations for homeowner,
commercial , and nonprofit claims. For
example, through Claimlink©, Fisher is
able to provide theft and loss evalu-
ation services to commercial entities
such as jewelry stores, museums, and
hotels. Services also include working
with third-party administrators and
independent adjustment companies.
Because of his 40 years of experience
in the jewelry business, and the many
facets of his business from repair and
restoration to re-cutting and replacement,
Fisher’s services are much sought after.
Claimlink provides detailed damage
reports with photographs to assess the
damage to jewelry, timepieces, broken
or chipped diamonds and gemstones.
All reports contain diminished value cal-
culations for accurate claim settlement.
Sometimes, repair is the answer rath-
er than replacement. Fisher’s gem re-
cutting department can recut damaged
diamonds or gemstones to yield the
maximum recut weight. Inspections and
reports prior to recutting are always
provided at a no fee courtesy. All recut
gems are accompanied with Diminished
Value Reports including “before” and
“after” digital photographs.
The “Claimlink Replacement Process”
can save insurance companies millions in
claims by being able to quote, replicate,
and replace the item rather than cashing
out. Because of services such as
Claimlink©, more fraud is often detected,
more fake claims can be uncovered and
denied, and, ultimately saves policyhold-
ers insurance premium dollars paid by
keeping the cost of insurance down.
Alan Fisher can be reached at 1-800-
537-4700 or at Alan@Claimlink.com
BY MARLENE PASSELL, COMMUNICATIONS MANAGER, CLAIMLINK