THE WORLD OF insurance claim management is as large as the world itself.
When a service is required, it can be
for nearly anything, anytime, anywhere
on the planet. Program requests can
range from large, complex losses, to
lower severity, less complex claims, to
catastrophe services, managed and
direct repair and even investigative services. It’s a big world out there, and it
helps to have a company of proportionate size and experience as a partner.
Crawford & Company®( www.crawfor-
dandcompany.com) is the world’s largest
publicly listed independent provider of
claims management solutions to insurance companies and self-insured entities
with an expansive global network serving
clients in more than 70 countries. As
such, they offer cost-effective resources
and programs that cover the entire spectrum of losses from first notice through
payment and repair. With a global reach,
specialized expertise and over 75 years
of experience in the industry, Crawford®
offers best-in-class practices and procedures to meet the specific needs of
clients — anytime, anywhere.
Crawford’s 360-degree approach en-compasses a broad range of services
and solutions, working as a trusted
partner to get claims into the right
hands with the right expertise. Whether
a client utilizes one service, or a combination of services, Crawford provides
them with the Total Property Solution.
A Full Range of Solutions
For large complex claims, Crawford’s Glob-
al Technical Services®(GTS™) provides
a definitive offering for major incident
claims handling, organized around key in-
dustry segments, focusing experience and
expertise on the specifics of those partic-
ular businesses. Industry groups include
agriculture and food, aviation, building
and construction, cyber risk, engineering,
marine and transportation, media and
entertainment, mining, power and energy,
retail, technology and communication.
Crawford’s Premier Property Services
team provides distinction and experi-
ence for the handling of mid-size to large
commercial losses, including builders’
risk, multi-family and construction
defect, as well as larger loss and com-
plexity claims for personal lines. They
offer expertise in coverage evaluation
and application, as well as evaluation of
business interruption, loss of rents and
tenant’s betterments and improvements.
For high-frequency claims, Craw-
ford’s U.S Property & Casualty™
field operations team is “always on,”
standing ready to address residential
and commercial claims with operations
in 50 states and the support of more
than 3,000 U.S. employees. The team
is able to coordinate losses from desk-
to-field, with management of experts,
attorneys and vendor partners.
Crawford’s Contractor Connection®
is the largest independently managed
network of contractors servicing the
insurance industry and offers the
expertise needed for residential and
commercial claims of any size. Their
network of more than 5,000 general
and specialty contractors operate in
the U.S. and Canada and are rigorously
vetted to ensure a high level of service.
Crawford Catastrophe Services™ is
the insurance industry’s leading inde-
pendent adjusting resource, servicing
natural disasters (including flood),
corporate mass torts, and temporary
services. They are
the largest, most
experienced and cre-
phe field force in the
industry with more
than 40 years of
they have handled
the top 10 insured
ricanes in the U.S.,
with a proven track record of success.
With the recent addition of
WeGoLook™, Crawford will expedite
claims management by leveraging
on-demand inspectors (Lookers®) in
the field. WeGoLook offers more than
30,000 Lookers across the U.S. and
Canada and is currently expanding
globally. That means claims will be
handled faster while data will be
captured quickly and securely.
Additional Services Found in
Crawford’s Total Property Solution
Forensic Accounting Services (CFAS)
offers experienced accountants and
CPA’s to handle all of their client’s claims-
related forensic accounting needs.
Contents Services provides accurate
pricing of consumer goods when a
claim involves property contents.
Desk Adjusting offers third-party
administration, trust fund management
and data management.
Contractor Referral Program offers
contractor-agreed repairs through
Contractor Connection at no additional
cost when using Crawford’s property
services for property estimating.
With all of these services, combined
with a global reach and decades of ex-
perience, Crawford & Company’s Total
Property Solution has got you covered.
Providing a Total Property Solution BY JOHN HARLEY