24 Distracted Driving by the Numbers
By Gerry Sorge, KMRD Partners, Inc.
Statistics on the number of accidents attributed to inattentive
drivers are trending in the wrong direction despite increased
awareness of the risks.
26 Did that Accident Cause those Injuries?
By Hank Walshak, Walshak Communications, Inc.
Soft tissue injuries are easy to claim, but difficult to prove. A
biomechanical analysis can help insurers determine the veracity
of a claim.
28 Using Technology to Improve
the Claims Process
By Rebecca Morgan, Mitchell and
Bill Morgan, Guidewire
Companies looking to improve their workers’ comp claims
management with an effective systems integration must consider
their specific goals and the best methods to achieve them.
32 Automating Auto Claims:
Connected Cars Offer New Options
By Dawn Mortimer, Verisk
New technology is changing the way insurers are notified at the first
notice of loss, and expediting every aspect of the claims process.
35 Keys to Making Adjusting Easier
By Christopher Tidball, EXL
Adjusters should focus on the critical aspects of their job and
leverage technology for other tasks and repeatable processes.
10 The Life of a Salvage Vehicle
By Christine G. Barlow, CPCU
12 Mediation Preparation
Includes Clients Too
By Alan S. Fanger
14 The Future of Cyber Claims
By Mike Taylor
15 Classic Cars and Claims Fraud
By Rick Drewry
18 Shedding Some Light
on Auto Accidents
By Charles C. Roberts, Jr., Ph.D., P.E.
38 What to Remember
on Memorial Day
By Ken Brownlee, CPCU
6.......... Editor’s Note
7.......... National Report
8.......... Reporter’s Notebook
EDR Imaging and Claims:
Putting the Pieces Together
By Robert Branham, Edge Investigations, LLC
Today’s auto technology is providing insurers with a more
comprehensive picture of what happened before, during and
immediately after an accident.